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Forum Discussion

John Callaghan's avatar
John Callaghan
Explorer | Level 4
7 months ago

Brown icon 'sync icon' in left bottom corner of my files

Has this issue been solved?

I have the same issue with a Windows 11 machine.

It has One Drive as part of an O365 subscription.

From the thread (which I don't seem to be able to reply/comment on) it looks like a conflicy between One Drive and Dropbox.

I don't to uninstall One Drive - I don't see why I should need to do that.

Unless there is a solution I will just switch to One Drive and cancel my DB subscription.

 

 

 

 

 

 

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi John Callaghan, thanks for bringing this to our attention.

     

    As the brown box is part of the OneDrive icons, there isn't much we can suggest aside from the steps in that thread you're referring to.

     

    If you have any further queries, feel free to message back.

    • John Callaghan's avatar
      John Callaghan
      Explorer | Level 4

      One Drive it is then. Saves me £95.

      You need to find a fix or liaise with Microsoft as it's affecting your product.