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Forum Discussion
automation stopped working two days ago
Automation used to work for me renaming my uploaded file, but now all I get is as shown below and the the spinner never stops. I am using Opera browser.
I am happy to report that the problem I was having with Automation has now been resolved and seems to be working correctly, thank you - Tony
Jay
Dropbox Staff
Dropbox StaffCould you try disabling it and then re-enabling the automation?
I did that already. Thanks for the heads-up. - Tony
- Walter
Hey gigaday, sorry to jump in, but can you confirm that you've tried clearing your browser's cache since you first noticed this?
If you did and this persists, could you try setting another automation rule and let us know if it works fine for you?
Walter - thanks for your help on this.
1. If I create a new folder and automate it, the renaming works - so not working might be something to do with the existing folder.
2. Or not ... I have just tried copying all the file (218) to my new test folder and the copy is stuck at "Automatically renaming your files..." and the copying has stopped there.
OK. I can now see that there is a problem copying SOME files but not all to my test folder. I can't see how I can send you an attachment or I would, as I now know that I have a file that won't automatically rename.
Tony
- Jay
Does the filename have any special characters in it, or is different in any way, such as being a very large size or something else?
Could you type the filenames here for the files that do and don't work, if they don't have any personal info in them?
