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Forum Discussion

gigaday's avatar
gigaday
Helpful | Level 6
2 years ago

automation stopped working two days ago

Automation used to work for me renaming my uploaded file, but now all I get is as shown below and the the spinner never stops. I am using Opera browser.  
Dropbox Basic
Sync
upload
Web
  • gigaday's avatar
    gigaday
    2 years ago

    I am happy to report that the problem I was having with Automation has now been resolved and seems to be working correctly, thank you - Tony

gigaday's avatar
gigaday
Helpful | Level 6
2 years ago

It doesn't work with Microsoft Edge or Google Chrome either. - Tony

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Could you try disabling it and then re-enabling the automation?

    • gigaday's avatar
      gigaday
      Helpful | Level 6
      2 years ago

      I did that already. Thanks for the heads-up. - Tony

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey gigaday, sorry to jump in, but can you confirm that you've tried clearing your browser's cache since you first noticed this?

         

        If you did and this persists, could you try setting another automation rule and let us know if it works fine for you? 

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