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Forum Discussion
Thousands of random files suddenly deleted
Deleted files are completely random, game files/saves, images, videos, project files. The date matches the time when I was online at my PC.
But there wasn't even a popup asking me if I really want to delete all these files, which normally appears if delete attempt is my own.
I believe it's a bug on Dropbox app side. Why?
- It wasn't an accident because files are too random (there is no pattern and they are in many different folders).
- It's not a hacker because from logs I can see that all devices that accessed my Dropbox are my own.
- It's not my system's fault (aka virus) either, because only files in Dropbox folder are disappearing, others remain intact.
I think Dropbox has limits when it comes to amount of files it can handle (which has been proven in the past) and I'm starting to reach that limit which is causing it to act wonky.
I've managed to restore the files, but now I have to re-download 300 GB to my PC 😞 I've scanned the PC with Avira and Avast just in case, but it didn't find anything major. I am on 2 TB plan, don't remember the name.
One of my machines has Dropbox folder on an external drive, could it be the reason?
- Mark
Super User II
The external drive is 99.999% almost certainly the reason.
Dropbox cannot delete files without being told to do so. However, and this is the important reason Dropbox says to not use it with external drives, if the drive connects late or disconnects and Dropbox is running it can (not always, just sometimes) see it as a deletion of the files/data and as such replicates that.
Dropbox has really improved error detection on this but it isnt perfect - as you found out.
