You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

skillbard's avatar
skillbard
Explorer | Level 4
7 years ago

Syncing forever without actually syncing

Hello all,   tl;dr The status reads as syncing but it seems extremely slow and there don't seem to be any actually changes to all my files.   I'm running DB on High Sierra.   I recently r...
  • Lusil's avatar
    7 years ago
    Hey there skillbard
     
    Initially, please note that syncing can take time if you have many or large files. What I’d recommend for now is to give it time. If the sync time is large then please remember to stay logged into your computer, keep it turned on and connected to the Internet - your files will be syncing in the background. 
     
    You can find more info on how to check the status of syncing and file uploads here. Furthermore, if you’re using an external hard drive to use the Dropbox desktop app, you can also have a look at this article for more info. 
     
    If the issue seems to persist and there is no progress at all, let me know and we’ll take it from there. In the mean time, have a lovely day ahead! :grin: