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Forum Discussion
Saving Files from Safari to Dropbox App (iPad and iPhone)
Hey there!
I'd like to save files (mostly PDFs) directly from Safari to my Dropbox, but it doesn't work on my iPad as well as on my iPhone.
To do so, I take the following steps:
1. open the file in Safari
2. click on the 'sharing button' (the square with the arrow 😉 )
3. choose 'save to dropbox' (if I choose directly the Dropbox icon it would only share the file - so that's not what I'm looking for)
4. choose the destination folder
5. it says 'saving' and then 'uploading' and I can see the check mark
So far, so good. When I open my Dropbox, there is the just uploaded file named 'index.php', and I can't open it. Neither a second down- and upload nor a change of the document format (.php to .pdf) was helpful.
Any idea or input is much appreciated. Thank you!
Edit: both iOS and Dropbox are up to date
- Daphne
Dropbox Staff
Hey Chiara_, thanks for reaching out!
From the file extension that you mentioned, it sounds like it might be trying to save the website page rather than a PDF file.
When you first tap the "share" button in Safari, at the top if the options of where you can send the file, it shows you some info on the file you're trying to share at the very top.
Does this show the file as a PDF? Would you mind sending me a screenshot of this?
Also, what happens if you try and save the file to your device's local storage instead?
Keep me posted!
Hi Daphne,
thank you for your response.
The document name looks fine. I tried changing the document type from 'automatic' to 'pdf' (under the blue Options >) - neither of it worked.
If I choose 'Save to Files', and then Dropbox, it works. However, it takes much longer until I get to the destination folder.
Thank you!
