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Forum Discussion
Read-only file, only on Dropbox for Android (!)
One file, docx., in a Dropbox directory - and only that file - appears as "only-read file" when I open it in Dropbox app for Android. Instead I can modify it without problems when I use the app on Wi...
- Could you try copying and pasting the text in this file in another Word doc and see if the same issue is experienced there?
Nancy
Dropbox Staff
Dropbox StaffWelcome back to the Community, Franco52!
Do you mind sending a screenshot of the “read-only” message you keep receiving on your end?
Other than that, did you happen to clear the Dropbox app’s cache, before reinstalling perhaps?
Let me know, and we’ll check things further.
Do you mind sending a screenshot of the “read-only” message you keep receiving on your end?
Other than that, did you happen to clear the Dropbox app’s cache, before reinstalling perhaps?
Let me know, and we’ll check things further.
Thanks Nancy for your answer. I attach the screenshot (Word for Android). Bye
I forgot, I tried to clear the Dropbox app’s cache, no way...😐
- JayHi Franco52,is this file in a shared folder? Is the file open on the computer at the same time when you're trying to edit it via the mobile app?
Are you opening the Word app via the Dropbox app?Hi Jay, yes, the folder is shared. I do not use at the same time that file. Yes, I use Word for Android. I repeat, in that folder it is the only file with this problem! Thanks.
- JayJust to clarify, when you open the document, are you opening it via the Dropbox app, which then opens in Word?
