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Forum Discussion
adelaide2023
2 years agoExplorer | Level 4
On deleting potentially infected file from Dropbox.com
My antivirus detected a file on Dropbox as a virus and deleted it drom my computer. However Dropbox on my computer is not currently signed in, so I deleted the file from Dropbox manually first on the ...
- 2 years ago
Hi adelaide2023, if the file was harmful in any way, it would have affected your Dropbox files, and device the moment it got added into the account.
Since you mentioned that there wasn't any odd behaviors there, then I believe you'll be okay. In any case, keep an eye on it and if you have any concerns, or questions, we'll always be one post away!
Megan
Dropbox Staff
Hi adelaide2023, let's jump right into this!
Based on the info you gave me, and since you didn't open the file, it seems you followed the right path there about deleting the file.
However, I can't tell you with certainty that this file wouldn't affect your mobile, since I'm not 100% sure if this file was a virus, and what type of ransomware it was -if one-.
Have you noticed something out of the ordinary with your mobile device?
Let me know more!
adelaide2023
2 years agoExplorer | Level 4
Thank you for replying.
Other than my browser briefly jamming when I first tried to reply to you just now, no. And that could have plenty of explanations - I was running a scan,fir example.
I've also run 2 each of Antivirus and Malwarebytes scans, all clear.
Is there any danger to that file sitting in my Dropbox for 8 years and the time between the original virus scan and my deleting it (which was nearly a month)?
Thanks for your help.
Other than my browser briefly jamming when I first tried to reply to you just now, no. And that could have plenty of explanations - I was running a scan,fir example.
I've also run 2 each of Antivirus and Malwarebytes scans, all clear.
Is there any danger to that file sitting in my Dropbox for 8 years and the time between the original virus scan and my deleting it (which was nearly a month)?
Thanks for your help.
- adelaide20232 years agoExplorer | Level 4Update:
I went back and checked what the file was flagged as. It's was adware, as outlined here: https://www.kaspersky.com/blog/not-a-virus/18015/- Megan2 years agoDropbox Staff
Hi adelaide2023, if the file was harmful in any way, it would have affected your Dropbox files, and device the moment it got added into the account.
Since you mentioned that there wasn't any odd behaviors there, then I believe you'll be okay. In any case, keep an eye on it and if you have any concerns, or questions, we'll always be one post away!
- adelaide20232 years agoExplorer | Level 4I'll do that. Thank you for your help!
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