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Forum Discussion

aakhmetz's avatar
aakhmetz
Helpful | Level 5
5 years ago

Notification "Show in Finder" is gone

Hello – could you please get back the "Show in Finder" option for notifications? I am not interested having another layer of software "Dropbox app" and I want to edit files directly on my laptop to sync them with others. I already pay for the service and I don't understand why some features disappear.

  • Messagedj2's avatar
    Messagedj2
    5 years ago
    Thanks for the screenshot! Could you please try the following steps?

    1️⃣ Click the Dropbox icon in your menu bar.

    2️⃣ Click your photo or initials.

    3️⃣ Click 'Preferences…'

    4️⃣ Click the dropdown next to Open folders in: and choose 'Dropbox desktop app'.

    5️⃣ Quit the Dropbox app.

    6️⃣ Reboot your device.

    7️⃣ Relaunch the app, and change the settings to 'Open folders in: Finder'

    This helped in my case !
  • Lusil's avatar
    Lusil
    Icon for Dropbox Staff rankDropbox Staff

    Hi there aakhmetz, thanks for reaching out to us about this. 

     

    As a first step, could you send me a screenshot (without any personal info) of what you see when you click on the Open folders in option from your General tab in your desktop app's Preferences?

     

    Looking forward to hearing back from you!

    • aakhmetz's avatar
      aakhmetz
      Helpful | Level 5

       

      Hello – thank you for your response. As in the screenshot above, I can see only "Show in Dropbox" (before it was "Show in Finder"). If I take a screenshot, I am interested to check it by Finder, not by your app

      • aakhmetz's avatar
        aakhmetz
        Helpful | Level 5

        This is a screenshot of the preferences ("Finder" is indicated, but does not work for notifications)

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