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Forum Discussion

Qwamerichee's avatar
Qwamerichee
New member | Level 2
6 months ago

Need help finding my documents on my account

Good day everyone Please, I just changed my file name and all of a sudden I can't have access to my important documents. I ddn't delete bub it's can't open at all. Please help me . What should I do ...
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  • Jay's avatar
    Jay
    6 months ago

    Hi Qwamerichee, thanks for bringing this to our attention.

     

    Could you explain exactly what you're experiencing?

     

    Are you not able to login to your account, or are your files missing?

     

    This will help me to assist further!

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
6 months ago

Hi Qwamerichee, thanks for bringing this to our attention.

 

Could you explain exactly what you're experiencing?

 

Are you not able to login to your account, or are your files missing?

 

This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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