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Chris L's avatar
Chris L
Helpful | Level 6
3 years ago
Solved

Issues on opera browser

Dear community

 

From my point of view DB's performance decreases continuously - new features instead of old features working properly - and all time!

 

Newest problem is: Since some days when choosing (setting a hook) a file, the options-headliner (download, shift, etc.) vanish, respectively are not there at all. Also the three dots and mouse-over features (e.g. copy link) are not there anymore.

 

I have not changed anything within my browser (latest opera) - so what happend?

 

Furthermore allow me to bring forward: A such common and widespread programm like DB, which demands to help sharing content between several own devices and the whole world, should be programmed in a way simple, that there are no compatibility issues with different browsers!

 

KR

 

 

    • Chris L's avatar
      Chris L
      Helpful | Level 6
      As often... 😕

      Nevertheless it worked until some days ago - so maybe knowing what was changed helps to fix it from my side!?
      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hey Chris L, sorry to hear about this.

         

        Have you tried clearing your browser's cache or a private browsing window since you first noticed this?

         

        Does the issue persist on a supported browser?

         

        Keep us posted!

  • exxovest's avatar
    exxovest
    New member | Level 2

    I had this issue lately. I'm using Opera browser, it cannot display image files stored in dropbox. I stored all image files in dropbox. When i tried to select any of the files, error message Error message "Something went wrong on our end." "there was a problem completing this request". Bit when i tried on other browser(firefox/chrome), it works.

     

    what i've tried(all of these fails, with error same as i've described above)

    - reinstalling opera(latest version)

    - uninstalling opera, removed all saved data, reinstall opera version 90 & 91

    - restart pc, restart modem/router

    - tried on a different PC

     

    I suspect something is not right with my dropbox account.

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff

      Hey exxovest, sorry to hear about this.

       

      I just merged your post under this discussion as they seem to be related.

       

      When it comes to the issue at hand, I'd recommend using a supported browser while making sure that there's no extension or plugin that could be causing issues.

       

      I hope this helps a tad. 

      • Chris L's avatar
        Chris L
        Helpful | Level 6

        It even gets worse.

         

        Since yesterday attempting to open a folder out of the main board, the appears an error notice saying "something went wrong on our side".

         

        Later there came an upgrade for opera, but obviously this has nothing to do with this - neither the former version, nor the new one changed something about this new error.

        Anyway - DB itself says "on our side".

         

        So what happend???

         

        Kind regards,

        Chris

  • andyotto's avatar
    andyotto
    New member | Level 2

    I'm having this issue suddenly with Opera though it works in Safari. In Opera I disabled ads/blockers, etc. No idea why this is happening. Even doesn't work in an incognito window.

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Dear community

\n

 

\n

From my point of view DB's performance decreases continuously - new features instead of old features working properly - and all time!

\n

 

\n

Newest problem is: Since some days when choosing (setting a hook) a file, the options-headliner (download, shift, etc.) vanish, respectively are not there at all. Also the three dots and mouse-over features (e.g. copy link) are not there anymore.

\n

 

\n

I have not changed anything within my browser (latest opera) - so what happend?

\n

 

\n

Furthermore allow me to bring forward: A such common and widespread programm like DB, which demands to help sharing content between several own devices and the whole world, should be programmed in a way simple, that there are no compatibility issues with different browsers!

\n

 

\n

KR

\n

 

\n

 

","body@stringLength":"893","rawBody":"

Dear community

\n

 

\n

From my point of view DB's performance decreases continuously - new features instead of old features working properly - and all time!

\n

 

\n

Newest problem is: Since some days when choosing (setting a hook) a file, the options-headliner (download, shift, etc.) vanish, respectively are not there at all. Also the three dots and mouse-over features (e.g. copy link) are not there anymore.

\n

 

\n

I have not changed anything within my browser (latest opera) - so what happend?

\n

 

\n

Furthermore allow me to bring forward: A such common and widespread programm like DB, which demands to help sharing content between several own devices and the whole world, should be programmed in a way simple, that there are no compatibility issues with different browsers!

\n

 

\n

KR

\n

 

\n

 

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Issues on opera browser","moderationData":{"__ref":"ModerationData:moderation_data:626520"},"body":"

Dropbox is technically not supported on Opera: https://help.dropbox.com/installs/system-requirements#web although I know many people do use it. 

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Nevertheless it worked until some days ago - so maybe knowing what was changed helps to fix it from my side!?","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"127","kudosSumWeight":0,"postTime":"2022-10-02T23:10:04.953-07:00","lastPublishTime":"2022-10-02T23:10:04.953-07:00","metrics":{"__typename":"MessageMetrics","views":3091},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001013/message:626487/message:626551","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDYyNjU2OCw2MjY1Njg","node":{"__ref":"ForumReplyMessage:message:626568"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:626568":{"__typename":"ModerationData","id":"moderation_data:626568","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"ForumReplyMessage:message:626568":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:364291"},"id":"message:626568","revisionNum":1,"uid":626568,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001013"},"parent":{"__ref":"ForumReplyMessage:message:626551"},"conversation":{"__ref":"Conversation:conversation:626487"},"subject":"Re: Issues on opera browser","moderationData":{"__ref":"ModerationData:moderation_data:626568"},"body":"

Hey Chris L, sorry to hear about this.

\n

 

\n

Have you tried clearing your browser's cache or a private browsing window since you first noticed this?

\n

 

\n

Does the issue persist on a supported browser?

\n

 

\n

Keep us posted!

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I had this issue lately. I'm using Opera browser, it cannot display image files stored in dropbox. I stored all image files in dropbox. When i tried to select any of the files, error message Error message \"Something went wrong on our end.\" \"there was a problem completing this request\". Bit when i tried on other browser(firefox/chrome), it works.

 

what i've tried(all of these fails, with error same as i've described above)

- reinstalling opera(latest version)

- uninstalling opera, removed all saved data, reinstall opera version 90 & 91

- restart pc, restart modem/router

- tried on a different PC

 

I suspect something is not right with my dropbox account.

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Hey exxovest, sorry to hear about this.

\n

 

\n

I just merged your post under this discussion as they seem to be related.

\n

 

\n

When it comes to the issue at hand, I'd recommend using a supported browser while making sure that there's no extension or plugin that could be causing issues.

\n

 

\n

I hope this helps a tad. 

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It even gets worse.

 

Since yesterday attempting to open a folder out of the main board, the appears an error notice saying \"something went wrong on our side\".

 

Later there came an upgrade for opera, but obviously this has nothing to do with this - neither the former version, nor the new one changed something about this new error.

Anyway - DB itself says \"on our side\".

 

So what happend???

 

Kind regards,

Chris

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I'm having this issue suddenly with Opera though it works in Safari. In Opera I disabled ads/blockers, etc. No idea why this is happening. Even doesn't work in an incognito window.

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Hello

 

On my side it works with opera again - without changes from my side - so thanks to DB-Programmer for fixing! 😁

 

Kind regards,

Chris

 

p.s.: Aside, the popup-menus do not change position, when the space e.g. below the file decreases.

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