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Forum Discussion

Hammer1's avatar
Hammer1
Explorer | Level 3
5 years ago

I can't see the "Version history" option for a file in my account, what can I do?

I've somehow lost a file to something I was playing with on an accounting program. I am trying to follow the instruction for version recovery, but after clicking the check box after hovering over the...
FAQ
Restore
  • Elixir's avatar
    Elixir
    5 years ago

    When you browse the file in Dropbox web, you will see the (...) on the right of the file for options menu, there you will find Version history. 

Elixir's avatar
Elixir
Star | Level 19
5 years ago

When you browse the file in Dropbox web, you will see the (...) on the right of the file for options menu, there you will find Version history. 

  • MaryB3's avatar
    MaryB3
    New member | Level 2
    5 years ago

    brilliant! thank you Community so, so much. Saved me from a lot of angst

    • Cristian Adrian's avatar
      Cristian Adrian
      Explorer | Level 3
      5 years ago

      Hello

      I would like to understand how can I see data from 2017 or 2016 especially screenshots I had acumulated before Dropbox modify in early 2018 January, since I never deleted anything, I have account before 2016 and cant find ''Click Version history.'' When i selected Screenshots folder, how can i see history since it doesn't appear ?

      Thank you

      • Elixir's avatar
        Elixir
        Star | Level 19
        5 years ago

        Hello Cristian Adrian, The Version history is only available on individual files. If you are a paid member, you can use Rewind to revert a folder https://help.dropbox.com/files-folders/restore-delete/rewind But even in that case, I am afraid that Dropbox cannot bring back a folder from 2016 or 2017 unless you have purchased extended version history or unlimited version history add-on. 

  • DB User 4367's avatar
    DB User 4367
    New member | Level 2
    5 years ago

    There is no version history in my menu. What gives? I am interested in restoring recent files (<30 days) but need to confirm they are there. Tried looking in the folder menu and the main menu and there is no version history option. 

     

    • Robert B.59's avatar
      Robert B.59
      Explorer | Level 4
      5 years ago

      I have exactly the same problem:  I worked on a Word file all day yesterday, saving it dozens of times.  Late last night something went wrong and the file became corrupted.  I should be able to find dozens of versions of this file from earlier in the day.  But I can't get to the 'Version history' option either from the local Dropbox app or in the Dropbox website.  SO WHAT IS WRONG WITH DROPBOX???

      Without the 'Version history' option it will be 'Goodbye Dropbox'.

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