You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

sparramore09's avatar
sparramore09
New member | Level 2
6 months ago

I can't edit a shared Excel spreadsheet online

Hi,

 

I'm in a shared (company) excel sheet on the dropbox folder. Unlike my coworkers, I can only seem to view it, and not edit it directly in the dropbox folder (this used to be not the case). Could you please explain how this might be resolved?

 

Thank you in advance!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hi there, sparramore09, thanks for reaching out to us.

     

    Just to clarify, because your title says 'online', but in your message you mention the Dropbox folder, is this issue on the Dropbox website?

     

    If it's on the website, when you preview the file, do you see the 'Open in' option to open the file with 'Excel for the web'?

     

    How about if you try from a different browser or from a private browsing window?

     

    Keep me posted.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!