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Forum Discussion

howardrcooper's avatar
howardrcooper
Explorer | Level 4
3 years ago

I am unable to copy and paste camera uploads into a picture file on my computer.

I cannot copy and paste camera uploads into a picture file on my computer. I used to take my camera uploads and put them in picture files to save space on my iPhone and organize my photos. Now, I cannot copy multiple pictures and paste them, there is no option. They only allow me to move them into a different Dropbox file.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    Hey howardrcooper, thanks for joining our Community and happy Monday!

    Could you please let me know the steps you take to do this and clarify if you're using our website or the desktop app maybe?

    A screenshot of what's troubling you would also be appreciated. 

    Thanks!
     
    • howardrcooper's avatar
      howardrcooper
      Explorer | Level 4

      When I use drop box on my desktop. (Windows 10). Up until recently, (before they the changes), I could go into my camera uploads, could copy one or multiple photos and then just paste them into a picture file or any location on my computer. Now there is no option or ability to cut, copy, and paste the photos in the camera uploads and simply cut and paste them. It only allows certain commands when you click the photo, like move, but only to another drop box file location. It makes no sense, it always was able to do this, as drop box will not allow this and is blocking you from doing this. It is a waste since I cannot store and organize my camera uploads in separate picture files as I have always used. Maybe I am missing something, but try to do this with the camera uploads and you can't do this basic command.

      • johnyjohnson's avatar
        johnyjohnson
        Explorer | Level 4

        same started happening to me this afternoon ... how to solve this issue?

    • mlayton619's avatar
      mlayton619
      Explorer | Level 4

      My pictures are on your website, Do I need to install dropbox on my pc to move my pictures to other folders? I used to do it all thee time and now I can't. Please help.

       

      Athena Layton

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