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Forum Discussion
I accidentally deleted my account and can't register again.
I accidentally deleted my account and cannot register again. I really want to use the same e-mail address.
Thanks for the reply! When I enter my email address to log in, it shows "Welcome back" and when I enter my password and hit enter, it shows "Invalid email or password"!
Rich
Super User II
Super User II
Bayashi1031 wrote:
When I enter my email address to log in, it shows "Welcome back" and when I enter my password and hit enter, it shows "Invalid email or password"!
It sounds like you're trying to sign in, rather than register a new account. If you truly deleted your account, you'll need to create a new one before trying to sign in. Have you done that yet?
If you've already registered a new account and you're still unable to sign in, I'd suggest that you reset the password.
I am trying to register a new account, not sign in, but when I enter my old email address, it shows as sign in. When I enter my password, it says "Invalid email or password".
- Megan
Dropbox Staff
Hey Bayashi1031, can you try this link instead?
Also, are you certain the old account has been deleted? Did you receive an email confirmation about it?
I have received an email saying it has been deleted. Is there a rule that if I delete a team administrator's account, I have to wait 7 days before I can register again?
