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CarboneT's avatar
CarboneT
Explorer | Level 4
3 months ago

Accidentally deleted a Folder less than 30 days ago... can't find it to restore

On August 14th I was trying to free up some space on my work computer.  I apparently deleted a folder from my dropbox that had a TON of files in it.  That folder nor any of its content appears in my deleted files.  Any idea how I can find them and restore them?  It has been less than 30 days.

 

Restore
  • Hannah's avatar
    Hannah
    3 months ago

    Thanks for the update here, @CarboneT!

     

    I'm glad to see that you were able to find and restore your files.

     

    If you need anything else, let us know!

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey @CarboneT, sorry to hear about this.

     

    Was the folder in question a shared or a non-shared one?

     

    Do you perhaps see the deletion event in your events page here?

     

    Let me know how it goes.

    • CarboneT's avatar
      CarboneT
      Explorer | Level 4
      3 months ago

      All set!  I got it back. Thank yo for your help!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        3 months ago

        Thanks for the update here, @CarboneT!

         

        I'm glad to see that you were able to find and restore your files.

         

        If you need anything else, let us know!

    • CarboneT's avatar
      CarboneT
      Explorer | Level 4
      3 months ago

      I think I found the files that were in the folder but for some strange reason the folder itself isn’t listed as being deleted or anywhere though it is no longer listed. 

      I have hit restore on the files and am hopeful I’ll get back what I need. 

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