We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

sparrsh's avatar
sparrsh
New member | Level 2
11 months ago

How to restore files from ".dropbox.cache" > "old_files"

I deleted lot of my important data recently by misunderstanding of the app. Now I want to recover these files which are not available in "Deleted Files" section of website. but luckily I saw my files...
  • Rich's avatar
    11 months ago

    sparrsh wrote:

    What are these types of files called? Can I restore it? Online or with help of any application?


    There's no function to restore files from cache. You'd have to do it manually, assuming the files are complete. If they are the complete files, just rename them and include a proper file extension for whatever the file type is.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!