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Forum Discussion
How to delete 'view-only conflicts' folders?
Hi All,
I have access to a shared folder for our Parish Council. At some point some 'view-only conflicts' have been generated. Now my folder structure is different to everyone else's on the cou...
Hi again, Clifford_B!
In the beginning of the article I linked to you, you'll see some info about moving a shared folder to a different location (not the actual steps); the steps you tried to follow, concern Dropbox Business accounts, so indeed, they are not relevant to you.
If you navigate again to what we see in your second screenshot, you should be able to click on that "..." (ellipsis) on the left of the conflict folder in the options, which should show you the top level folders in your Dropbox.
Without selecting any of the folders, you should be able to click on the "move" option and the shared folder will be moved to your top level.
Hi Hannah,
I'm not sure how that article helps me as it explains how to move a shared folder to a different dropbox account, which is not what I want to do (I only have one account!)
In any case, I followed the instructions and it seems I don't have permission to do that anyway:
Instead, if I highlight the shared folder and use the More menu [...] and choose Move then I only have the option to move the shared folder up one level, meaning the top level is still a "view-only conflicts" folder:
What I want is for the shared folder to be at the top level, I have no other files in Dropbox and only use it for this shared folder.
Hannah
Dropbox Staff
Dropbox StaffHi again, Clifford_B!
In the beginning of the article I linked to you, you'll see some info about moving a shared folder to a different location (not the actual steps); the steps you tried to follow, concern Dropbox Business accounts, so indeed, they are not relevant to you.
If you navigate again to what we see in your second screenshot, you should be able to click on that "..." (ellipsis) on the left of the conflict folder in the options, which should show you the top level folders in your Dropbox.
Without selecting any of the folders, you should be able to click on the "move" option and the shared folder will be moved to your top level.
Hi Hannah,
That worked! The process is somewhat unintuitive, so for completeness (and anyone else reading this solution) here's the full process:
To move a shared folder out of nested 'view-only conflicts' folders:
1. Browse to the folder one level above your shared folder
2. Hover your mouse on the line of your shared folder and a [...] button will appear at the far right. Click this and then click [move]
3. A new diaglog window will pop up showing the name of the folder you want to move and above it a file path beginning with an [...]
4. Click the [...] and choose the top level called 'Dropbox'
5. Now the shared folder has been moved out of the nested 'view-only conflicts' folders you can delete them.
Phew.
- Megan
Awesome news Clifford_B!
Thanks for the heads up! If you need anything else, we'll be one post away.
