We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
Russ678
6 days agoNew member | Level 2
Files reverted to a version that's 6 months old.
Hi,
I experienced the oddest situation.
Thursday 11.7.24 I opened and worked on 3 excel files which I work on EVERY month.
Saved them all of course when finished.
Today 2 days later 11.9.24 I...
- 2 days ago
Update - for anyone reading this post. Because the files in question were backed up to my Idrive, I looked more carefully and found them. Not in the online dropbox folder. But rather in a version called c:\users\russ\dropbox... so apparently the only active folder in that was the one in question. Other files were pulled from dropbox and updated their. Thus the mystery of why dropbox showed no activity related to those files... I do not know why there was such a directory on my local drive nor why some files updated there and some did not and this only after May (now November) Confusing. At any rate, I've deleted this folder. Perhaps that will solve the issue.....
Russ678
2 days agoNew member | Level 2
Update - for anyone reading this post. Because the files in question were backed up to my Idrive, I looked more carefully and found them. Not in the online dropbox folder. But rather in a version called c:\users\russ\dropbox... so apparently the only active folder in that was the one in question. Other files were pulled from dropbox and updated their. Thus the mystery of why dropbox showed no activity related to those files... I do not know why there was such a directory on my local drive nor why some files updated there and some did not and this only after May (now November) Confusing. At any rate, I've deleted this folder. Perhaps that will solve the issue.....
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!