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ewew's avatar
ewew
New member | Level 2
5 years ago

Error "There was a problem completing this request" restoring deleted folder

I accidenly deleted a large folder - within the last day.  I am trying to recover, but I keep on encountering an error "There was a problem completing this request."

 

I have seen lots of discussions on the topic, but didn't see if there is a solution.

 

This folder is quite large.  

 

Any ideas?

 

Thanks in advance.

Desktop
Error Messages
Restore
Web
  • ewew's avatar
    ewew
    5 years ago

    I was finally able to restore the folder.  I displayed just the deleted files, found the top level folder and restored it.  Then, I went to the contents of that folder and restored - subfolder by subfolder.

  • ewew's avatar
    ewew
    New member | Level 2
    5 years ago

    I was finally able to restore the folder.  I displayed just the deleted files, found the top level folder and restored it.  Then, I went to the contents of that folder and restored - subfolder by subfolder.

    • Lusil's avatar
      Lusil
      Icon for Dropbox Staff rankDropbox Staff
      5 years ago

      Hey ewew, thanks for keeping us in the loop and glad to hear that you were able to resolve your concern - great work!

       

      If anything else pops up, just give us a shout. In the meantime, have a lovely day ahead!

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