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Forum Discussion
Duplicated Files Cannot Be Renamed - Ventura 13.4.1
Hello,
Since upgrading to Ventura I have noticed several weird bugs with DropBox.
The most recent is that I can't rename a duplicated file. Pressing "Enter" gives the "error" chime. Right-clicking does not give the rename option (screenshot below). I can rename the file on dropbox.com and the change is reflected locally but this is time-consuming. This has happened for multiple files in different folders.
- Jay
Dropbox Staff
Hi 2ndMile, thanks for bringing this to our attention.
When you say duplicated files, do you mean that they have the exact same filename, or a file with a slightly different name?
What sync icon do both the files have? I don't see any other files on your screenshot.
This will help me to assist further!
It happens when you duplicate or copy/paste a file.
The two ways to duplicate a file on a Mac that I use most often are Command+D (or right-click and select Duplicate). This creates an identical file in the same folder with " copy" appended to the file name. The rename option is missing.
The other way is to Command+C and then Command+V in another folder. This was the method I used for the previous screenshot I posted. The command is missing there as well.
Another datapoint.
I can rename the file using the 'mv' command in Terminal BUT I still do not have 'rename' option through Finder.
It has to be a strange permissions issue between DropBox and Finder.
Also have this exact same issue. If I copy the file to the desktop I'm able to rename it, but if I copy it back to dropbox I can not.
- Megan
Hey picard102, welcome to our Community!
Would you mind clarifying the OS and Dropbox version that you're using on your end, please?
You should be able to check the version by hovering your mouse over the little Dropbox icon, next to your WiFi on your menu bar.
Also, just to make sure we're on the same page here, have you tried any of the troubleshooting steps provided in this thread?
Let me know, and we'll take it from there!
- SpoilerI am experiencing the same thing with Dropbox 191.3.4950, Ventura 13.6.3. If I duplicate a (.pptx) file in a folder inside Dropbox then Rename is greyed out even though I have Read&Write permission. If I copy to the desktop there is no problem and I can then copy the file back to the folder and there is no problem. Also, if I duplicate a file and try to move it to the desktop I get a no entry icon. So, some sort of permission problem to do with duplicating a file in a Dropbox folder.
