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Forum Discussion
Dropbox wiped out my recent Documents, after reinstalling the app on my Windows computer
So a while back I installed Dropbox for my PC, I ended up deleting it (I deleted the dropbox thing under Downloads; I'm on Windows by the way), and I didn't realize it stopped syncing to my PC all the files, but I didn't really mind. Then today, I got a notification from Dropbox that it wasn't syncing anymore. I thought that maybe I should re-install it, so I did, and I did the relink option, but now all my original files under 'Documents' are missing, and replaced with some old files I uploaded to Dropbox a while back.
Is there a way to get my files back?
- Nancy
Dropbox Staff
Welcome aboard our Community, Marc0_! Hope you’re doing great.
So, from what I understand, you had previously enabled computer backup on your desktop app, and then uninstalled Dropbox altogether from your device. Correct?
Are you seeing your previous “Documents” files, if you visit your Backups page online?
I’d also like to know the syncing status and app version of your current Dropbox app.
Keep me posted.
