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Forum Discussion
Dropbox wiped out my recent Documents, after reinstalling the app on my Windows computer
So a while back I installed Dropbox for my PC, I ended up deleting it (I deleted the dropbox thing under Downloads; I'm on Windows by the way), and I didn't realize it stopped syncing to my PC all th...
Nancy
Dropbox Staff
Dropbox StaffWelcome aboard our Community, Marc0_! Hope you’re doing great.
So, from what I understand, you had previously enabled computer backup on your desktop app, and then uninstalled Dropbox altogether from your device. Correct?
Are you seeing your previous “Documents” files, if you visit your Backups page online?
I’d also like to know the syncing status and app version of your current Dropbox app.
Keep me posted.
Hey,
So the previous Documents files are in my backups page online.
I believe I enabled computer backup on my desktop, yeah.
- Hannah
Hey Marc0_, sorry to jump in here.
Do you wish to continue using the Dropbox application?
If you don't, and all you want to do is access your Documents files, if you can see them in your backups page, you can simply download them from there and place them in your Documents folder for easy access.
At this point, I only want my old Documents files back, even if it means using/not using Dropbox. I looked on the backups page, and I can't find my files. The files that are on my backups page are some that I uploaded many months ago.
