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Forum Discussion

man-u-l's avatar
man-u-l
Helpful | Level 5
8 years ago

Dropbox Paper leave a shared document or folder

I am having a problem, I read an article about how to manage projects using paper, the article had a link to a sample Paper Document, I clicked on it and I was added to the Document list of people who can see and commend along with a couple hundred more that also clicked the link, now that I looked at the file I want to remove it from my Paper Docs, but I cannot find the option to do so, I can archive my own documents and eventually delete them, but I cannot remove or leave that document that was "shared" with me.

 

Any help will be greatly appreciated.

 

I am new to Dropbox Paper, I manage my notes elsewher but want to move all of them to Paper, I will pull the trigger once I can also have offline access to those notes on my Mac.

  • Luc C.1's avatar
    Luc C.1
    Helpful | Level 6

    It seems that only the creator a the document can archive or delete it.  Can I remove myself without contacting the owner?

    • Tom H.'s avatar
      Tom H.
      Icon for Super User rankSuper User

      I just gave it a shot myself, and I also did not find a way to remove myself from a document. 

      Also, I did not find anything using the keyboard shortcuts. Seems to me like this is a huge spot for improvement. Though I could have missed it. 

      I would not expect a answer from the Dropboxer's if its a yet to be implemented feature. Dropbox doesnt comment on upcoming features, nor do they give time lines for such enhancements. 

      ----
      If this has helped you, please "kudo" this post.
      If it has solved your issue please "Accecpt as Solution".

      • carrozo's avatar
        carrozo
        New member | Level 2

        Any chance you could use your super user status to put this back on their radar, Tom? 

    • carrozo's avatar
      carrozo
      New member | Level 2

      Agree with everyone else here who's outraged. 

      Get this - I can still view a bunch of documents from an ex-employer because they were accidentally shared to my dormant personal account because my gmail was stuck in the internal google directory from an initial consultancy period before I joined fulltime. 

      Perhaps your enterprise security team can get a little spooked now and dedicate some engineering resource to resolving this? Or will you wait til it blows up in your face and tanks your stock price? 

      • dvmierlo's avatar
        dvmierlo
        Helpful | Level 6

        Since this is an issue for a very very long time. It not only does Dropbox not listens to it's paying users, it also shows that Dropbox does not repsect the privacy of it's paying users. Dropbox forces me to contact the owner just to opt-out of an invitation I do not want to be involved anymore or being reminded about. Dropbox pushes me in unwanted personal situations I do not want.

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff
      Hey Luc C.1 & Tom H., thanks for posting your thoughts & expressing your interest on this functionality here. 
       
      I’ve made sure to pass your comments on for future consideration, as our team is actively working on adding more features on Paper & I’ve added your voice to the feedback gathered.
       
      Hope you have a wonderful weekend ahead. 
      Take care! :slight_smile:
      • fonnesbeck's avatar
        fonnesbeck
        Helpful | Level 5

        This is not any sort of a solution, so I’m not sure why this has been marked as “solved”. I’ve got a couple of documents in my account that are other peoples’ documents which I cannot get rid of. I am never again going to view someone else’s Paper document because of this, which is a shame, because I am sure this is not the intended behavior. This is a bug, and should have been fixed long ago. 

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    Hey man-u-l
     
    Glad to help figure out a solution to this. 
     
    Just keep in mind that you can Archive or Restore a Paper document, if you have Owner or Editor access. On the other hand, because only the owner of the Paper document can remove users or Permanently delete the document, I d suggest reaching out to them, so that they remove you from it, if you you don’t want to sync it to your account. 
     
    I’d like to point out though that, as for the time being, Paper documents don’t take up any space on your account, so you can have as many as you like, without worrying about any space issues. 
     
    If you need more details about it, just let me know here. 
     
    Cheers, 
    JaneA
    • BlairImani's avatar
      BlairImani
      New member | Level 2

      A person sent me hate mail via Dropbox Paper and I am unable to remove it from my dashboard everytime I access Dropbox Paper. I need an actual solution to this.

    • urbankuest's avatar
      urbankuest
      New member | Level 2

      I'm facing the same issue as many others, where I'm unable to remove myself from documents I have viewed. I should not have to contact the document owner to remove me, I should be able to just remove myself. I have a paid subscription with dropbox for more than 2 years now. If this issue does not get solved and I continue to see poorly support that dropbox gives I'll definetly cancel my subscription and move to some other cloud storage provider.

      • man-u-l's avatar
        man-u-l
        Helpful | Level 5

        Amazingly this is the very reason I no longer pay Dropbox for a premium account and NO longer use Paper. If a company cannot resolve something so simple and dont want to lissen to their paying users then I dont want to be associated with them.

    • cdstars's avatar
      cdstars
      New member | Level 2

      Hi -- I don't find that this solution answers my question. I share Dropbox Paper notes with many other people at work. When people leave a training session, they are annoyed by the many shared documents -- but when they archive them, they are archived for me, too, and I still need them. How can I keep them as normal and have that person remove *themselves* from the shared document so they don't clutter the other person's Paper workspace?

      • Artan Krasniqi's avatar
        Artan Krasniqi
        Explorer | Level 4

        Hi there,

         

        it´s now 2020 and I have completly the same problem. Clicked on an old Paper Dokument link to see if there are still important infos for me. After that I wanted to delete it from my list or leave it, so that I don´t have to see it in my list anymore. The answers are still the same like here. "Ask the owner to kick you out or "archive" it. Archiving doesn´t help, it just keeps being there. Absolutly useless and bad experience. I feel the same. I also will never click anymore on a paper dokument and I´m also thinking to leave Dropbox completly and go with another cloud system as I feel they are cutting my freedoms here. 2 years later and no solution. :D That´s insane. I think if the owner changed his email address or just don´t answer, you will be aaaaaaalways in that paper dokument. And yes. I also got pre prepared mails and stuff where they are ass friendly and talk about god and the world but the problem is still there. Also 2 years after.

         

        Very satisfying.

         

        Regards, the guy who´s stuck forever in a paper dokument. :)

  • prelanov's avatar
    prelanov
    New member | Level 2

    So that means that file someone else shared with me keeps annoying me seems like i have no control over my dropbox security [link to external website removed by moderation] as mentioned no unfollow or leave option. I appreciate the solution for this..

    • Jane's avatar
      Jane
      Icon for Dropbox Staff rankDropbox Staff

      Hey there (prelanov), could you elaborate a bit on what seems to be troubling you, so as to follow-up a bit more closely? Thanks in advance!

      • radsmth's avatar
        radsmth
        New member | Level 2

        I really can't believe  this is still such an issue. I'm experiencing the same problem. A document was shared with me, I no longer need it, I want it off of my "Paper Home"  list of files.

        Is there really no way to remove myself from the file - or at the very least remove it from my Home list?

        I agree with a number of other people on this thread in that this is a fairly large annoyance for someone who collaborates with multiple teams. The lack of ability to organize files in these types of situations is grounds for abandoning Paper all together.

  • Jane's avatar
    Jane
    Icon for Dropbox Staff rankDropbox Staff
    Hello to everyone following this discussion detailing us your observations! Kindly note that we take your feedback seriously & for that reason I’ve moved your comment to the Paper Ideas section, so as to give it a small push, as other users may be interested in the same functionality & they could also upvote (👍) this request. 
     
    I'm always here in case you need any additional assistance in any way; feel free to ping me back here & I'll do my best to reply back to you soon!
    • mhamrah's avatar
      mhamrah
      New member | Level 2

      Just want to add to this thread- it is annoying I cannot remove shared docs NOT OWNED ME from my list in the 'Paper Home' page. I understand I could reach out to the owner of the doc, but this is annoying. I simply want the ability, by myself, to remove docs that are cluttering the 'All' section of the paper home view. I should be able to archive, remove, or hide these docs without any other user action.

  • mistywindow's avatar
    mistywindow
    Helpful | Level 6

    I'm really annoyed by this. People have been complaining forever. It's so infuriating that I'm in the process of abandoning Dropbox Paper, and Dropbox will be losing my paid subscription.

    Dropbox view: "To hell with the customers."


    From a user with 18GB of free storage from referrals who's been here since near Day 1.

    • Lucidiot's avatar
      Lucidiot
      New member | Level 2

      Here is one more trying-not-to-be-upset vote for fixing this. I was added to a number of DB Paper documents years ago as part of a consulting project. The owners and editors have since been "deleted" (see attached image). The lucky souls have been released from Paper Prison while I and the other poor "Viewer" were not so fortunate.

       

      We were merely visiting - trying to help some people in a bind. But now the parole board, guards and warden have all left the facility. I know the key to this annoying Paper Box is just down the hall buried in a stack of Jira. Brave Jane comes by occasionally to patiently hear our pleas for parole. She even sometimes calls down the cell block to the product owner and dev team apparently preserving the Paper project prioritization pile as a pillow, perplexed as to Paper's plummeting praxis & profits. Pity. 

       

      • Judson D.'s avatar
        Judson D.
        New member | Level 2

        Yeah, I was thinking about starting to use Paper, but couldn't clear out my workspace, came here to see this... No thanks, this is a minor thing to fix, and a huge annoyance to users. It's a red flag that Dropbox isn't serious about the product.

  • kalin's avatar
    kalin
    Explorer | Level 4

    HAHAHAHA IT'S 2020 and dropbox still doesn't have a solution for this

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