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Forum Discussion
Dropbox Backup: Why is it impossible to disable?
As far as I can find, there's one (and only one) place where Backup settings can be modified -- where you can choose to disable a particular desktop backup -- and that's in my Dropbox Preferences on (Mac) desktop. However, when I'm on this page, I'm given the message: "To manage these settings, sign in on the same computer you used to start this backup." (see screenshot at bottom)
(1) I am on the same computer I used to set up one of the backups... but Dropbox, for whatever reason, isn't recognizing it.
(2) I no longer have ready access to the other two computers that have backups set up.
I've tried simply deleting the backup folders/files from Dropbox but am blocked from doing so.
I don't understand why -- if I'm signed into my account with my password and have passed whatever other security checks Dropbox has in place -- I'm nevertheless restricted from modifying which files are/aren't saved within Dropbox and from modifying which personal devices Dropbox does/doesn't have access to.
Is there something I'm missing??
blehhhh32 wrote:... and that's in my Dropbox Preferences on (Mac) desktop. ...
(1) I am on the same computer I used to set up one of the backups... but Dropbox, for whatever reason, isn't recognizing it.
...
Hi blehhhh32,
Hm..🤔 You contradict to yourself!
The backup you're focusing on is from some Windows machine. In the same time you're on Mac. Right? How this can happen - to be the same machine? 🧐😉
Hope this gives direction.
Thanks for the response! In the screenshot, yes, it's showing my PC... but I'm given the exact same message, no matter which of the three devices I click into.
I should have taken a screenshot of the mac's settings for the sake of clarity (apologies for the confusion), but there is no contradiction.
Here are the other two screenshots (all taken while on Mac)
