You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
pafreeman
3 years agoHelpful | Level 5
Downloaded files are in read-only format
I'm certain it's probably a simple setting I have incorrect, but when I download files, they are consistently in read-only format and I cannot turn on editing; in order to edit the file, I have to save it to my hard-drive and then open the saved file to edit. Do you know what setting(s) I should amend so I don't have to take this extra step?
Thank-you for trying to help. Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all. Microsoft has offered no solution. I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit. No big deal 🙂
- pafreemanHelpful | Level 5
Hi Jay!
Thank-you SO much for endeavoring to resolve my little challenge. The files are either EXCEL or WORD--absolutely nothing special. If it helps, when I save files from either application without passing through Dropbox onto my hard-drive, no issue--it's just when I upload into Dropbox and then subsequently download. Pretty queer, not a problem, just an extra step when I need to edit the file(s).
Best regards,
Patricia
- JayDropbox Staff
Is this a message in a yellow bar that appears in Word or Excel?
If so, this might be the normal security warning that Microsoft shows when you open a downloaded file from the web, for your own security.
- pafreemanHelpful | Level 5
Thank-you for trying to help. Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all. Microsoft has offered no solution. I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit. No big deal 🙂
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!