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pafreeman's avatar
pafreeman
Helpful | Level 5
3 years ago

Downloaded files are in read-only format

I'm certain it's probably a simple setting I have incorrect, but when I download files, they are consistently in read-only format and I cannot turn on editing; in order to edit the file, I have to sa...
Desktop
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  • pafreeman's avatar
    pafreeman
    3 years ago

    Thank-you for trying to help.  Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all.  Microsoft has offered no solution.  I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit.  No big deal 🙂

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi pafreeman, thanks for bringing this to our attention.

 

What type of file are you downloading? 

 

Is this a restriction in the program you're opening itself, or is it a mention from Dropbox?

 

Any other info or screenshots would be helpful!

pafreeman's avatar
pafreeman
Helpful | Level 5
3 years ago

Thank-you for trying to help.  Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all.  Microsoft has offered no solution.  I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit.  No big deal 🙂

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