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Forum Discussion
Downloaded files are in read-only format
I'm certain it's probably a simple setting I have incorrect, but when I download files, they are consistently in read-only format and I cannot turn on editing; in order to edit the file, I have to sa...
Thank-you for trying to help. Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all. Microsoft has offered no solution. I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit. No big deal 🙂
Jay
Dropbox Staff
Dropbox StaffHi pafreeman, thanks for bringing this to our attention.
What type of file are you downloading?
Is this a restriction in the program you're opening itself, or is it a mention from Dropbox?
Any other info or screenshots would be helpful!
Hi Jay!
Thank-you SO much for endeavoring to resolve my little challenge. The files are either EXCEL or WORD--absolutely nothing special. If it helps, when I save files from either application without passing through Dropbox onto my hard-drive, no issue--it's just when I upload into Dropbox and then subsequently download. Pretty queer, not a problem, just an extra step when I need to edit the file(s).
Best regards,
Patricia
- Jay
Is this a message in a yellow bar that appears in Word or Excel?
If so, this might be the normal security warning that Microsoft shows when you open a downloaded file from the web, for your own security.
Hmmm. Yes, says "PROTECTED VIEW--Be careful files from the internet can contain viruses ....and there's a button "Enable Editing" which I select but I still cannot edit, i.e. I have to save the file and then open it before I can edit.
Thank-you for trying to help. Just plain ole Microsoft Word and Microsoft Excel--no restrictions on the Microsoft applications at all. Microsoft has offered no solution. I'm okay with just living with it--just means an extra step, i.e. download, save the file, open and then edit. No big deal 🙂
