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Forum Discussion

Mike S.25's avatar
Mike S.25
Helpful | Level 6
9 months ago

Can’t see recent deleted files

I’ve deleted several files and when I go to recover deleted files nothings there tryed adjusting filters in the past I could permanently delete the but now nothings there
Delete
Restore
Web
  • Mike S.25's avatar
    Mike S.25
    9 months ago

    I got it to bring some of them up I’ll play with it and let you know what happens thank s

Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Mike S.25, thanks for bringing this to our attention.

 

Just to check, did you permanently delete the files yourself, or just a normal deletion from the site?

 

Could you try switching browsers to see if this helps?

 

This will help me to assist further!

Mike S.25's avatar
Mike S.25
Helpful | Level 6
9 months ago
Hi jay Just normal delete. I've tryed on pc iPad and iPhone using safari and Firefox
  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Mike S.25, when were the files deleted exactly and which Dropbox plan are you currently on?

  • Mike S.25's avatar
    Mike S.25
    Helpful | Level 6
    9 months ago

    I believe I have the plus plan 

    • Mike S.25's avatar
      Mike S.25
      Helpful | Level 6
      9 months ago

      I got it to bring some of them up I’ll play with it and let you know what happens thank s

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