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hrnadal's avatar
hrnadal
New member | Level 1
5 hours ago

Error "Could not save because the file is already in use" when editing with Photoshop

Hi
The problem I mentioned below has been quite common since the last Dropbox update and continues to cause problems. This problem occurs in 4 out of every 10 photos saved from all 10 PCs I use. It is important for us to find a solution to this problem.

ADobe Photoshop 
Could not save as "..........." because the file is already in use or was left open by another application.

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff

    Hey hrnadal, thanks for bringing this to our attention.

    Have you noticed that this happens with specific files? Specific sizes, for example?

    Does restarting the computer help at all?

    Also, which version of Dropbox are you using and what's the sync status of the app?

    You can see this info by hovering over your Dropbox icon.

    Let me know and we'll go from there.

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