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Forum Discussion

soonerdm's avatar
soonerdm
Explorer | Level 3
17 days ago

As an admin I can't use Dropbox Rewind in 'All Files'

We are just running tests to understand how to recover data if something were to infect our files. I would like to use Rewind as an admin but it is not an option for me  What needs to happen fo...
dropbox business
Dropbox Rewind
soonerdm's avatar
soonerdm
Explorer | Level 3

On my Mac, I tried Chrome and Brave

On my Win 11 laptop I tried Chrome and Edge all had the Rewind greyed out.

What do you feel my best course of action is in case I ever need to rewind everything? 

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
12 days ago

Hey soonerdm, I hope it's okay for me to jump in as well.

Can you let us know if this is concerning folders that you own or ones that are created/owned by others in the team?

Also, keep in mind that for cases like this, you can also reach out to our support team for further assistance.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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