We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
"Your browser cannot access the clipboard, so use these shortcuts instead" just occured in Chrome.
The error message just occured when I switched from IE to Chrome. I can use the keyboard shortcuts but would prefer to use rt.-click. The fix displayed referred to Preview which I cannot find.
Thanks
- Jane
Dropbox Staff
Hi Jane and thanks for quick response. I'll try to answer equestions here:
1. Alternate browser- Opened in Firefox and operation slightly better- Copy seemed to work but Paste showed the same "cannot access" message-
2. Incognito- no change to the original problem
3. Not at school or work and only loaded Chrome last week. Should be latest version.
Tried to upload a screenshot of the error msg but another error message appeared here. Sounds like he may have identified it.
Quick note for what it's worth: today at first opening of Word online a quick message came up "cannot view in Preview" then disappeared and Word Online opened normally.
Jace
sorry I was referring to Pikamander2 who also posted on this issue. I'll try to attach screenshot again here.
Still didn't work got "An unexpected error has occurred" in a magenta box at top.
Jace
Hi Jace, can you please list the steps to reproduce the issue? A screenshot or short video might also be helpful.
The issue is likely due to browsers limiting clipboard access for security reasons. You can read more about that here and here. Google Docs often produces the same error for the same reason.
Pika, thank you for the response. Since I'm not advanced enough to understand (let alone utilize) the help pages you linked, I'll be satisfied simply to use the keyboard commands as shown in the error msg.
Not a big deal just a workaround that's pretty easy to remember. thanks for your help.
Jace
- Jane
