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Chris_Gore's avatar
Chris_Gore
Helpful | Level 5
3 years ago

Word documents opening as read only in Word app on iPad and iPhone

Many of my new Word documents are opening as read-only whenever I try and edit them on my iPad or iPhone. This is not happening to all of my recent files. It's not even happening to all the files in ...
Dropbox Basic
Microsoft Office
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  • Chris_Gore's avatar
    Chris_Gore
    3 years ago

    I found out the answer. Those particular documents were saved in "compatibility mode". After fixing that in the file>info section, the documents opened in the mobile apps.

Chris_Gore's avatar
Chris_Gore
Helpful | Level 5
3 years ago

I found out the answer. Those particular documents were saved in "compatibility mode". After fixing that in the file>info section, the documents opened in the mobile apps.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    3 years ago

    Hi Chris_Gore, happy Monday! 

     

    I'm glad you managed to resolve this on your end. 

     

    Have an amazing rest of your week ahead! 

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