You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Ivymagazines
5 years agoNew member | Level 2
When I upload my images to Dropbox, it COMPLETELY changes the color.
When i upload my images to dropbox, dropbox COMPLETELY changes the colour and adds a strange blue/yellow filter It’s definitely a dropbox issue and does not lie with the files themselves as no other...
Rich
Super User II
If you're viewing the file on the Dropbox website, you're looking at a transcoded preview of the original. To view the original file, download and open it on your computer.
Ivymagazines
5 years agoNew member | Level 2
I uploaded these images for the purpose of a client previewing the images. They have always been previewable in the original colour previously, i don't want my client to have to download 100 files just to preview, the preview should not be in the incorrect colour. i have never run into this problem before so rather than a quick fix of downloading to see the original, i'd prefer to know why the preview is now suddenly messed up, as it's never been before.
About View, download, and export
Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!