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Forum Discussion
Heidi12
4 years agoHelpful | Level 6
Using the @ function to tag people in comments.
Why can't people that aren't part of our team but have been invited to a folder use the @ function while making comments?
- 4 years ago
We have figured it out! If the person making the comment has never emailed the person that they are @ing their names don't show. Rookie mistake, idk, but we figured it out :) Thanks for your help!
Walter
Dropbox Staff
Hey VyC_Bere, thanks for joining the discussion here and sorry to hear you're having issues with this.
Can you please clarify if you're not getting email notifications for comments on shared files your collaborators have @mentioned you or if you're only referring to the desktop app's notifications?
Can you please clarify if you're not getting email notifications for comments on shared files your collaborators have @mentioned you or if you're only referring to the desktop app's notifications?
VyC_Bere
3 years agoNew member | Level 2
I received emails, but I'm not able to read my emails until 2 or 3 days later.
I'm not receiving desktop app notifications. I'm not connected to the Dropbox Website and not planning to do it.
Thans
- Heidi123 years agoHelpful | Level 6The desktop app has been removed I believe. What you could do is follow any folders that you need to work with, then when something happens in those folders you should get a notification.
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