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Forum Discussion

Kaplan34's avatar
Kaplan34
New member | Level 2
3 years ago

Recovering deleted files from 6 months ago?

So I have client that failed to download her images from the link I provided over 5 months ago.  I deleted the folder, god knows, I don't even know how long ago and she contacted me a week ago and as...
Download
Restore
nunoggomes's avatar
nunoggomes
New member | Level 2

I canceled my paid account and deleted all files several months ago.
Now, if I go back to the paid account can I recover the files?

Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey nunoggomes, thanks for joining our Community.

 

I'm afraid that upgrading your account retroactively won't help you restore files that were deleted a long time ago.

 

I moved your post to this relevant thread, so you can take a look at the other replies for more info.

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