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Forum Discussion
Kaplan34
3 years agoNew member | Level 2
Recovering deleted files from 6 months ago?
So I have client that failed to download her images from the link I provided over 5 months ago. I deleted the folder, god knows, I don't even know how long ago and she contacted me a week ago and as...
Mark
Super User II
You should be able to see them as long as you didnt delete/remove them from your account (i.e. they did actually upload) AND you logged in to your account frequently. If you didnt log in for over 12 months the account is removed and its not possible to recover.
najmul
3 years agoNew member | Level 2
can you please check i was used lastyear
- Rich3 years agoSuper User II
najmul wrote:
can you please check i was used lastyear
No, we can't check. No one here has access to your account. Mark and I don't work for Dropbox. If you still have an account you should be able to sign in to it using the email address and password you used for the account. If you don't remember your password or it has expired, you can reset your password if you still have access to your email address.
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