You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Recovering deleted files from 6 months ago?
So I have client that failed to download her images from the link I provided over 5 months ago. I deleted the folder, god knows, I don't even know how long ago and she contacted me a week ago and as...
Megan
Dropbox Staff
Dropbox StaffHi dimitra vidinioti, thanks for posting here!
What is your subscription while we speak?
I'm afraid that it's highly impossible to restore content that has been deleted that far back. Unless you have a plan with EVH that would allow that.
Let me know!
Hi and thank you Megan
What is a EVH?
- Mark
Super User II
EVH is a very, very old feature called 'Extended Version History' (also known as Pack-Rat) which at the time allowed unlimited recovery of files and documents (and the became 365 days). However, its not been available to purchase or use for many years and was an add on to paid plans.
If you dont already have it (ie. you are a free user) then the 30 day window is absolute and I'm afraid you cannot recover over that timescale.
Thank you Mark
- Nancy
Hi dimitra vidinioti, I hope you don’t mind me jumping in here.
I’d only like to add that it’s now possible to buy EVH as an add-on for your Dropbox account, if you’re already on a direct Dropbox subscription (Plus/Business). You can also see more details here.
However, EVH will start “working” from the moment you purchase it and it wouldn’t have any effect retroactively (for files that were deleted in the past).
