You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
I am logged in but I cannot access my files due to error
I am logged in but I cannot access my files. I get a message:
"Error
Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Pa...
Nancy
Dropbox Staff
Dropbox StaffHey Stella_G! Hope you’re doing well.
Are you getting the same error on multiple browsers?
If yes, have you also tried an incognito window?
Let me know what you find.
Thank you very much for your prompt responce. It's highly appreciated!
I tried the incognito window and I have access.
Have a good day,
Stella
- Nancy
Glad to hear that helped, Stella! You may want to check your default browser for any pending updates, and clear its cache, as this seems to be browser-related. It may help with accessing your Dropbox files from there again.
Have a wonderful day, as well!
