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Stella_G's avatar
Stella_G
New member | Level 2
10 months ago

I am logged in but I cannot access my files due to error

I am logged in but I cannot access my files. I get a message: "Error Something went wrong. Don`t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Pa...
  • Nancy's avatar
    10 months ago

    Hey Stella_G! Hope you’re doing well. 

     

    Are you getting the same error on multiple browsers? 

     

    If yes, have you also tried an incognito window? 

     

    Let me know what you find.

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