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Forum Discussion

ptetta's avatar
ptetta
Helpful | Level 6
2 years ago

Dropbox not searchable in MacOS Ventura 13.1

Since the recent Dropbox update, I can no longer search for files in Dropbox on my Mac.  I have been using Dropbox for over 10 years and have never had this problem before.  It's making life extremel...
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  • Hannah's avatar
    Hannah
    3 years ago

    Hey vmkirin and bri_guy, I actually moved our thread to this one, since it's about the same issue.

     

    You might want to take a look at the solution on this thread, to see if that works for you as well.

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi gzamba, can you clarify the version of the app that you use at the moment? 

 

You can find this by locating your Dropbox icon on your menu bar, next to your WiFi and hovering your mouse there. It sounds like you haven't updated the app to the new Dropbox for macOS, right?

 

If you have any available screenshots from your searches and how they appear on your end, that'd be great, thanks!

gzamba's avatar
gzamba
Explorer | Level 3
2 years ago

Hi there!

 

I have updated the dropbox app to 175.3.5544 and I still have the same problem.

I use dropbox for most of my day-to-day files.

When I use spotlight WITHIN Dropbox folder I get no results. If I do the same search from  "this mac" I get the correct results.

  • gzamba's avatar
    gzamba
    Explorer | Level 3
    2 years ago

    Also, when I do the same search with EasyFind everything works well!

    So, there is something wrong with dropbox snd spotlight

    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi gzamba, have you tried the steps suggested by my colleague on their post?

      • gzamba's avatar
        gzamba
        Explorer | Level 3
        2 years ago

        Yes, I have tried all that...

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