Trying to search for Bartok pieces on my Dropbox. No Preview (just seldom slim Finder icons), cannot open any file, not possible to locat a file with Control click:
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Hi!
I'm update dropbox to latest version and now I have annoying isssue.
When I search something in spotlight search it finds it but I cant open folders, when I click on folders that find in dorpbox nothing happening.
Can somebody help me please 🙂
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Hey Guntis1111, sorry to hear about this.
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Can you let us know the version and exact status of the desktop app installed on your computer as shown in your menu bar?
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If you could also send us a screenshot of how it looks on your end when you do this, I'd appreciate it.
\n\n
Thanks!
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Dropbox version
When try to open this folders what spotlight found nothing hepens.
I'll be very grateful if you help solve the problem because it is very disturbing to work.
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I got the same problem.
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Thanks for the additional information Guntis1111 and sorry to hear you're also having issues with this ulba
\n\n
Following the update where the Dropbox folder was moved to ~/Library/CloudStorage, Spotlight sometimes does not re-index the folder until after it is opened for the first time. You can simply open the Dropbox folder in Finder (it should be under Locations in the left sidebar), allow a little time for indexing to take place then retry the Spotlight search.
\n\n
Another reason is that the Spotlight index may need to be rebuilt, carry out the steps in this article. Note that the article mentions the Documents folder but you need to use the Dropbox folder instead.
\n\n
If none of the above steps help, please let us know and we can investigate further.
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Any help here would be greatly appreciated.
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Hey ak30, thanks for bringing this to our attention.
\n\n
I moved your post to this relevant thread.
\n\n
Can you take a look at Walter's reply here, try his suggestion and let me know if it works?
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What workarounds are there? Can I revert back to an old Dropbox version? This is a pretty significant QoL issue for my Dropbox usage
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\n\n
Can you clarify the Dropbox version that you're using on your end?
\n\n
Also, do you have any screenshots that could demonstrate what you described, in order for me to have a visual too?
\n\n
Keep me posted!
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See attached screenshot for what I'm talking about. Generally, I can able to open files by using cmd-SPACE to search and then the arrow keys and ENTER to select and open a file. I can still do this for files not saved in the Dropbox folder, but not for files in Dropbox.
You can actually see in the screenshot which files are in the Dropbox folder versus which ones are not: if it's in Dropbox, the document icon is the Finder icon -- if it's not saved in Dropbox, the file icon displays normally. I believe this indicates some sort of permission-ing issue at the heart of this.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"213","kudosSumWeight":4,"repliesCount":1,"postTime":"2022-12-21T01:47:13.481-08:00","lastPublishTime":"2022-12-21T01:47:13.481-08:00","metrics":{"__typename":"MessageMetrics","views":1621},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:645562","attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"customFields":[]},"User:user:1602278":{"__typename":"User","id":"user:1602278","uid":1602278,"login":"manfred9","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2022-12-21T11:08:26.265-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-10.svg?time=0"},"rank":{"__ref":"Rank:rank:46"},"entityType":"USER","eventPath":"community:mxpez29397/user:1602278"},"ModerationData:moderation_data:645703":{"__typename":"ModerationData","id":"moderation_data:645703","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:645703":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1602278"},"id":"message:645703","revisionNum":1,"uid":645703,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:633406"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:645703"},"body":"I am testing dropbox at the moment and wanted to go for the paid version. After finding out that Finder search for dropbox isn't working (see article here https://help.dropbox.com/installs/macos-support-for-expected-changes) and tests I have done, I think I will leave that for now.
Applications like Alfred and Houdahspot work with the changes caused by Ventura. It is a clear message from dropbox that there is no priority for supporting dropbox on Mac OS when you see small software companies manage to solve the issue and dropbox just writes an article that it doesn't work.
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After Dropbox upgrade I could not find any file in Dropbox folder in finder.
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If I simply double click on a file in a Dropbox folder from Finder, I can open that file (if it's offline, Dropbox first downloads the file).
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"203","kudosSumWeight":0,"postTime":"2023-01-08T00:54:58.002-08:00","lastPublishTime":"2023-01-08T00:54:58.002-08:00","metrics":{"__typename":"MessageMetrics","views":1461},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:649105","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwzfDUyOjF8aW50LDY0OTE5Niw2NDkxOTY","node":{"__ref":"ForumReplyMessage:message:649196"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:649196":{"__typename":"ModerationData","id":"moderation_data:649196","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"User:user:1607001":{"__typename":"User","id":"user:1607001","uid":1607001,"login":"ensoniq70","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2023-01-09T00:44:06.010-08:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-9.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"entityType":"USER","eventPath":"community:mxpez29397/user:1607001"},"ForumReplyMessage:message:649196":{"__typename":"ForumReplyMessage","uid":649196,"id":"message:649196","revisionNum":1,"author":{"__ref":"User:user:696151"},"readOnly":true,"repliesCount":11,"depth":2,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:649105"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:649196"},"body":"Thanks for reporting this, lorebett.
\n\n
Can you try to rebuild the Spotlight index, to see if that helps at all?
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"122","kudosSumWeight":0,"postTime":"2023-01-09T00:31:49.126-08:00","lastPublishTime":"2023-01-09T00:31:49.126-08:00","metrics":{"__typename":"MessageMetrics","views":1440},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:649196","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":true,"endCursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0OTIwMyw2NDkyMDM","hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"MessageEdge","cursor":"MjUuMXwyLjF8aXwxfDUyOjF8aW50LDY0OTIwMyw2NDkyMDM","node":{"__ref":"ForumReplyMessage:message:649203"}}]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"ModerationData:moderation_data:649203":{"__typename":"ModerationData","id":"moderation_data:649203","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:649203":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:1607001"},"id":"message:649203","revisionNum":2,"uid":649203,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumReplyMessage:message:649196"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:649203"},"body":"Same problem here on Ventura. All iWork documents are broken in Spotlight and the new Silicon Dropbox. Rebuild Spotlight doesn't help.
Another problem is that Dropbox does not automatically download the files. That's just annoying.
","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"208","kudosSumWeight":0,"repliesCount":9,"postTime":"2023-01-09T00:55:58.069-08:00","lastPublishTime":"2023-01-09T00:56:18.064-08:00","metrics":{"__typename":"MessageMetrics","views":1419},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001016/message:633406/message:649203","customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"User:user:642270":{"__typename":"User","id":"user:642270","uid":642270,"login":"Trademarked","biography":null,"registrationData":{"__typename":"RegistrationData","status":null,"registrationTime":"2018-03-19T08:37:57.909-07:00"},"deleted":false,"email":"","avatar":{"__typename":"UserAvatar","url":"https://www.dropboxforum.com/t5/s/mxpez29397/m_assets/avatars/default/avatar-3.svg?time=0"},"rank":{"__ref":"Rank:rank:43"},"entityType":"USER","eventPath":"community:mxpez29397/user:642270"},"ModerationData:moderation_data:649984":{"__typename":"ModerationData","id":"moderation_data:649984","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":"member"},"ForumReplyMessage:message:649984":{"__typename":"ForumReplyMessage","author":{"__ref":"User:user:642270"},"id":"message:649984","revisionNum":1,"uid":649984,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:101001016"},"parent":{"__ref":"ForumTopicMessage:message:633406"},"conversation":{"__ref":"Conversation:conversation:633406"},"subject":"Re: Spotlight Search Doesn't Link to Files in Dropbox in macOS 13 Ventura","moderationData":{"__ref":"ModerationData:moderation_data:649984"},"body":"Hi, I recently did the new OSX upgrade, running Ventura, and reindexed spotlight to locate the moved files. It does see them in the search, but when I click on a folder (which has a dropbox logo now) it doesn't open. Nothing happens. However, if I click a file, that opens. I use the spotlight to locate folders dozens of times a day because I have no idea of the individual file names, so naturally, this is quite frustrating. Does anyone else have (or had) this issue?
Thanks
I have been using Dropbox for a while and it used to work fine. But more recently I have noticed that I cam unable to open an excel file right from the spotlight search in Mac. I have to open excel and find that file and then open it or go to the folder where the file is and open it. Does anyone know how to enable spotlight search in mac to find a excel file and open it in excel when pressed enter?
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I solved it by doing a complete clean install of dropbox. You may not need to do all of this, but to be safe, in Dropbox settings Selective Sync uncheck all of your folders and wait for them to be removed from your Mac. Once that’s done, unlink your Mac from Dropbox preferences. You should see the Dropbox getting started screen. Quit Dropbox and move the app to the Trash. Remove all dropbox files from ~/Library being careful to look at the path name. Only remove things that are within a Dropbox parent folder. Look in library application support, and library preferences. Empty the Trash. Restart your Mac. Reinstall Dropbox from dropbox.com. Once reinstalled, to make things faster sync only one small folder and wait for the prompt that new Dropbox for macOS 12 is available. You should see the message within a few minutes of reinstalling Dropbox. Allow it to upgrade and migrate your files to the new location. Once that’s done you can then sync all your folders. 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