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univerzitka's avatar
univerzitka
Explorer | Level 3
2 months ago

Downloads disabled but invited user can still download

Hello everyone 🙂  I bought that essential license.. however, I created link for view to mp4 file I have in there in the Folder. I restricted the link so the Downloading is disabled and only peopl...
Download
Shared Links
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Hannah's avatar
Hannah
Icon for Dropbox Staff rankDropbox Staff

Hey univerzitka, Rich is correct here, but can you give us the ticket number for the communication you had with our team member, so we can take a look?

univerzitka's avatar
univerzitka
Explorer | Level 3
2 months ago

Well thats quite disappoing cause I was looking just for this functionality and it seems its not available 😕

I dont have the number I only have contact person whom with I ve been mailing about this..

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    If you check the email you mentioned, you should be able to find your ticket's ID too univerzitka 


    Could you have another look and let us know?

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