You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

carolarm's avatar
carolarm
New member | Level 2
2 years ago

Provide option to turn off preview mode

The new feature where all files open in preview mode causes extra clicks each time I open a file.  Occasionally, the underlying app doesn't open and I have start the app, browse to the file, and open it which is even a longer process.  I'd like the ability to turn this feature off.  

 

 

  • Bernie77's avatar
    Bernie77
    Helpful | Level 5

    I would like this turned off. It's like a dam pop-up in every window super annoying

  • danjohnson's avatar
    danjohnson
    New member | Level 2

    yes please, this is terribly annoying.. a superfluous feature since Dropbox provides a "large grid" option.

    • Cornhole Solutions's avatar
      Cornhole Solutions
      Helpful | Level 5

      I just found the solution to this

      -click on the hamburger icon ☰  and check under “Open files in” - If “Quick view” is checked, choose “Full screen” instead.

      • Smurphy74's avatar
        Smurphy74
        Helpful | Level 5

        thank you! I loved how Dropbox became silent to all our pleas for help!

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff

    Hi carolarm, thanks for messaging the Community!

     

    What device and OS are you currently using when you experience this behavior?

     

    This will help me to assist further!

    • tsb12's avatar
      tsb12
      New member | Level 2

      For the love of Pete, please provide a way to totally disable the massive preview sidebar.  It's such an annoyance, and such a waste of scree space.

    • Smurphy74's avatar
      Smurphy74
      Helpful | Level 5

      I would like to turn this off too as it wastes time. I am using a laptop running on Microsoft

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey carolarm, sorry for the nudge. 

     

    Did you get the chance to check Jay’s post above?

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!