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HawleyLaura's avatar
HawleyLaura
Helpful | Level 5
7 years ago

Pdf not opening in Adobe when Using Dropbox online

I have installed adobe acrobat reader DC, linked my dropbox account to it, and change the default program to open pdf files to adobe, but when I try to open a pdf from Dropbox online, it still opens in my edge browser (windows 10.) 

  • Thats because it isnt being downloaded, its just previewing via the website (IE/Edge etc. is really bad at this).

    The only way to do it otherwise would be to download it to the computer and then NOT use the 'open' options in Edge and open it via wherever it was downloaded to.
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    Thats because it isnt being downloaded, its just previewing via the website (IE/Edge etc. is really bad at this).

    The only way to do it otherwise would be to download it to the computer and then NOT use the 'open' options in Edge and open it via wherever it was downloaded to.
    • joannayotte's avatar
      joannayotte
      New member | Level 2

      i have a question about pdf and adobe and dropbox. when i download a pdf from dropbox it opens automatically as a chrome html document so functions like fill and sign are not there. i've tried the solutions for pdf viewing in chrome to no avail so someone suggested it might be a setting in dropbox. if you're familiar with this problem is there a chance you can assist me?

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff

        Hi joannayotte; thanks for joining our Community and sorry for the late response.

         

        If you're still having issues with this, could you walk me through the exact steps you take to do this and also send me a screenshot of what you see so I can advise further?

         

        Thanks! 

    • JerryB's avatar
      JerryB
      New member | Level 2

      No, doesn't work for me any more. I'm already searching for alternate software/