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Forum Discussion
DJones722
6 years agoHelpful | Level 5
No video control progress bar on streaming video in Android app
Hi all. I hope someone can assist with a strange issue. I recently started seeing an issue with streaming video (mostly mp4 format) from the dropbox app on Android. When streaming video, after pressi...
- 6 years ago
Hey there DJones722,
Thanks for the extensive info you've provided here and great job on the troubleshooting so far!
Could you to try re-installing the Dropbox app on your mobile to see if that will do the trick, since you're seeing this behaviour consistently with multiple videos throughout your account.
Let me know how it goes and we'll go from there - thanks!
MccJoe
Explorer | Level 3
I'm actually sort of having the opposite problem. The video control progress bar won't go away. My son is deaf so we upload special video with captions at the bottom. We stopped using OneDrive because they made thier progress bar solid instead of clear and we were looking for a new cloud storage service.
MccJoe
5 years agoExplorer | Level 3
Still having the same issue. I'm at work so once I get home I'll take the screen shot. We have found sort of a work around. While he's watching the video if we open up the comments option it pushes the bar down low enough that most subtexts can be seen. Though it craps the video into a smaller portion of the screen so he has to set right up in front of the TV.
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