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Forum Discussion

Grisounette's avatar
Grisounette
Explorer | Level 3
3 years ago

Locked file forgot Passwords

I cant open a file because i forgot the password what can i do . File is protected by a password but it’ s been a while since i used it si cant remember it 😔

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Is this the file itself or a link to a file?

     

    If its the file itself then you need to ask whoever makes the program that the file is in for help. Dropbox cannot assist I'm afraid. 

    • Grisounette's avatar
      Grisounette
      Explorer | Level 3
      It was a file in word that i transfered to drop box i am the only one on this box 🤦‍:female_sign:🤷‍:female_sign:
      • Mark's avatar
        Mark
        Icon for Super User II rankSuper User II

        You've not answered the question though.... 

         

        If the password you cannot remember is the Word document password (i.e. you can download it and open it and it asks for a password) then no, nobody here can help.

         

        If its a password link (i.e you click on the link and it wants a password before it opens up) then people may be able to help. 

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