You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Gutarx's avatar
Gutarx
New member | Level 2
4 years ago

Live photos

Does Dropbox support Live Photo’s?

  • Lucuma's avatar
    Lucuma
    Helpful | Level 5

    According to Dropbox website: Yes, you’re able to save or back up iOS Live Photos to Dropbox. To transfer your Live and Burst Mode photos from your iPhone, iPad, iPod touch or Mac computer, you can manually upload each file to your Dropbox account. Unfortunately, it’s not possible to automatically transfer Live Photos from Apple devices via camera uploads at this time. Source: https://www.dropbox.com/en_GB/features/sync/transfer-photos#:~:text=Can%20I%20save%20or%20back,file%20to%20your%20Dropbox%20account.

     

    On my experience, a live photo is often saved as two files when you're outside of the Apple ecosystem: 1 still photo + 1 short video.

  • TERRACE_87's avatar
    TERRACE_87
    Collaborator | Level 9

    Dropbox will freeze if you try to upload a live photo that was copied to your camera roll. For some reason you have to choose between camera roll or live photos for your location to upload from.

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!