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Forum Discussion
ab37
4 years agoExplorer | Level 4
Large File Download keeps Failing
I'm trying to download a shared file sized over 30GB. The download keeps failing. It reaches the end but says it failed and isn't the same file size. I tried on different browser, incognito, no diff...
- 4 years agoHey ab37, and welcome to our Community!
Right now, it's not possible to download folders that contain more than 10,000 files or are larger than 20 GB via the web interface.
Have you tried syncing the files to your computer using the Dropbox desktop application?
If you're trying to download from a shared link to a folder, you can click on the "Save to my Dropbox" option to add a copy of the files to your Dropbox account.
I hope this clarifies things! If you need anything else, give me a shout!
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