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Forum Discussion
Dropbox installer download fails on my Mac.
Hello all!
In a newly installed Mac Mini M2, after launching the Dropbox installer, the downloader immediately fails. It retries three times after waiting a certain amount of seconds (5, 10, 20...
Hey walermo517, let's jump right into this!
Have you tried the offline installer, by any chance?
Do you perhaps have any security programs like an antivirus, VPN, firewall etc. that might be blocking Dropbox?
If so, can you temporarily disable them, to see if that helps?
Keep me posted!
Megan
Dropbox Staff
Dropbox StaffHey walermo517, let's jump right into this!
Have you tried the offline installer, by any chance?
Do you perhaps have any security programs like an antivirus, VPN, firewall etc. that might be blocking Dropbox?
If so, can you temporarily disable them, to see if that helps?
Keep me posted!
Thanks for the tip to download the offline installer. That worked.
Thank you, Megan!
The offline installer worked like a charm!
As for other apps blocking the installer, I don't have VPN installed on any of my Macs, all firewall settings and antivirus apps are identical on all Macs, with no issues with prior installations (two installed last week).
Cheers!
- Megan
Awesome news walermo517 & randomaxes!
Glad it worked out. If you need anything else, just give us a shout! 😎
I am having the exact same issue with an M3 iMac that I just purchased today. I've downloaded the Dropboxinstaller.dmg and I get the same errors at the original post. No other apps have been installed on the iMac. This was my first step.
