You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

BigAlRussell's avatar
BigAlRussell
New member | Level 2
21 days ago

I can't open a Dorico file that was shared with me on Dropbox.

Hi, I recently got Dorico Elements and a pal has been working with me on a composition. He saved the work to our mutually accessible Dropbox but when I try to open it, Dropbox won’t allow me to.
Third Party Integrations
View
Mark's avatar
Mark
Icon for Super User II rankSuper User II

Have you got Dorico installed on the device? 

 

Dropbox simply moves the files around, it doesn't open them for you - that happens to the individual programs on the device 🙂

BigAlRussell's avatar
BigAlRussell
New member | Level 2
17 days ago
Yes I have Dorico Elements installed on the device. It is a MacBook Pro

About View, download, and export

Need support with viewing, downloading, and exporting files and folders from your Dropbox account? Find help from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!